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Welcome to Prometal-es.com!
Please recognize that by accessing and browsing this Website, you accept, without limitation or
qualification, the following Terms of Use.
Accuracy of Product Information
As part of our business practices, we attempt to ensure that information on this Website is complete,
accurate and current. Occasionally, despite our best efforts, there may be a small amount of information
on this Website that is inaccurate, incomplete or outdated. We apologize in advance for any such
inaccuracies that we do not detect and encourage you to contact us should you find any such information,
so that we can address it right away.
Shipping and Service Limitations
We make every effort to ship your order within one business day. All purchases from this Website are
made pursuant to a shipment contract. Rarely, in attempting to fill your order, we may determine that
the shipping address specified is not a valid address. We reserve the right to limit the order quantity on
any product or service and/or to refuse service to any customer. We also may require verification of
payment, shipping or other customer information prior to the acceptance and/or shipment of any order.
Delivery Times
Delivery of products within Egypt (stock items) will normally be made within 2-4 working days from
clearance of payment. Any dates we specify for the delivery of the goods are approximate only and we
shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of
the goods.
User Information
Other than personally identifiable information (such as your name, contact information, order details and
payment information), which is subject to this Website's Privacy Policy, any material, information,
suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you
transmit or post to this Website in any manner ("User Communications") is and will be considered nonconfidential and non-proprietary. We may use any or all User Communications for any purpose
whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast,
development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or
non-commercial purposes. We may, but are not obligated to, monitor or review any User
Communications. We will have no obligation to use, return, review, or respond to any User
Communications. We will have no liability related to the content of any such User Communications,
whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the
right to remove any or all User Communications that includes any material we deem inappropriate or
unacceptable.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are exclusive of VAT and of delivery charges which will be payable as indicated at the time of placing your order.
Payment types we accept:
Cash on Delivery and Bank Transfer/Deposit are accepted.
Termination
You or we may suspend or terminate your account or your use of this Website at any time, for any reason. If so, you remain liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time.
Trademarks
" Prometal-es.com " and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of prometal-es.com and are protected by international trademark and other intellectual property rights and laws. prometal-es.com's trademarks may not be used in connection with any product or service that is not prometal-es.com's nor in any manner that disparages or discredits Prometal-es.com. All other trademarks not owned by prometal-es.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by prometal-es.com.
Abusing prometal-es.com
Please report problems of any kind or violations of this User Agreement to prometal-es.com. If you believe that your intellectual property rights have been violated, please notify prometal-es.com. Without prejudice to any other rights and remedies of prometal-es.com under this User Agreement or at law, prometal-es.com may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also prometal-es.com can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.
Disputes
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt.
Additional Assistance
If you have any questions or comments, we invite you to email us at pm@prometal-es.com or contact our Customer Care Department during regular business hours (8:00 a.m. to 5:00 p.m. Sunday-Thursday , except holidays) at +203-3934277 .
Effective Date
These Terms of Use become effective on Dec 2020.
prometal-es.com is an online division of Pro-Metal Engineering supplies.